Clear head before payout

Astromania Casino KYC: Your Withdrawal Is Waiting On It

Every licensed operator has to confirm who you are, and at Astromania Casino that review normally takes about 13 hours.

Start my verification

Licensed & auditedALSI-566999 license held since 2007, independently audited by SIQ, GLI, and QUINEL

Six lines

Read the essentials before you upload

Six lines that settle who asks, how long, and where the questions go.

Who checks

Astromania Casino LLC

Licence and number

Anjouan Offshore Finance Authority, ALSI-566999

How long

13 hours

Required at the latest

Before the first withdrawal

Questions go to

[email protected]

Minimum age

18+

First time right

Send your documents once and send them clean

Astromania Casino reviews in order and names each gap, so a tidy upload saves you a second round.

What is due today?

In your account, open the verification section and read the list of what is due before you photograph anything, so nothing gets sent twice.

Your document in daylight

Photograph the whole page of your identity document in daylight, flat, with all four corners and the photo clear, then check the upload preview before sending.

Proof tied to your name

Open the payment method confirmation step and send a copy showing your name and the method itself, with card or account numbers masked.

Clean file, short wait

After sending, watch your inbox: a clean file usually clears inside 13 hours, while a blurred copy comes back with a note on what to redo.

What to send

Three papers before, a cleared account after

You do not need a folder of paperwork, just three clean copies that anyone could read.

Proof of identity

ConfirmsThe person named on the account

Copy showsFull page, photo, four corners visible

Proof of address

ConfirmsWhere you live now

Copy showsYour name, your address, recent date

Payment method confirmation

ConfirmsThe method used to fund the account

Copy showsName and method, numbers masked

Usual reasons for a refused paper

Whole page or nothing. Corners cut off, a finger over the text or glare across the photo all hide the details the checker has to read. Lay the paper flat on a plain surface Fit all four corners in the frame

Is my bill still current? An address paper stops counting once it is stale, so a bill from last year will not clear the check. Pick a bill issued in the last months Open a fresher statement in your banking app

Which name is on the paper? The name or address on the paper is not the one on your Astromania Casino profile, so the two never meet. Change the profile to match the paper Ask support to update your details

Asked For Paperwork About Your Money

A licence from the Anjouan Offshore Finance Authority obliges Astromania Casino LLC to know where betting money originates. Think of the request as a box we are required to tick, not a slur on you. Plenty of cleared players get asked once and never again.

Depending on how you fund play, any of these may be requested alongside your identity papers.

A recent bank statement
Pay slips from your employer
A notice of tax assessment
A sale contract for an asset
A letter confirming a pension

Know what to expect

Before you verified, after you switch

Four points on this page tell you exactly when the request may arrive and what it covers.

Watch your new method

Swapping to a card, wallet or bank transfer we have not seen before prompts a fresh look, and a confirmation of that method is usually enough.

Age stated at signup

Age sits at the door of the account itself. You must be 18 or over to hold one, and a quick identity paper settles it.

Does my first withdrawal wait?

Money leaving the account is the latest point for the full set of papers, so the first payout request brings the complete check.

An out-of-pattern payment

A payment far bigger than your usual pattern invites a second look, and the source of funds papers are what the checker reaches for.

Before your withdrawal

The short answers you came for

You will finish the page knowing where you stand and what happens next.

Under which licence does Astromania Casino operate?+

Astromania Casino LLC runs under a licence from the Anjouan Offshore Finance Authority, number ALSI-566999. That licence is what obliges the check: the regulator expects every player's identity confirmed. You will find the company registered as 505323 (Anjouan).

When do I actually have to be verified?+

At the latest before your first withdrawal leaves the casino. Earlier is possible: the team may request your documents at registration or after your first deposit. Sending them early means the money does not sit waiting.

Why does the casino want to know where my money came from?+

Because the licence requires routine source of funds checks against money laundering. It is a standard step, not a suspicion aimed at you. A short, clear answer about your income or savings is usually all it takes.

My name changed since my ID was issued. What now?+

Send both versions, the document in your former name and confirmation of the new one, such as a marriage certificate. A short note alongside saves a round trip. The team then matches your current name to the account.

How long does the check take at Astromania Casino?+

Normally 13 hours from a complete, readable set of documents. Clear photos at the first attempt keep it near that figure. Blurred edges or covered corners send it back for a second look.

Are my documents safe with you?+

Yes. Files travel under 256-bit AES encryption and are seen only by the team that clears them. Send anything doubtful to [email protected] rather than a public inbox.