Keeping Play In Hand

Set Your Limits at Astromania Casino Before You Play

You can play here only from 18+, and deposit, loss and session time limits, cooling-off periods and self-exclusion sit in every account.

Set Your Limit

Licensed & auditedALSI-566999 license held since 2007, independently audited by SIQ, GLI, and QUINEL

The Safety Basics

After the Search, the Short Version

You came looking for straight answers on limits and help, and this table keeps them in one place.

Minimum age18+

Regulator and licenseAnjouan Offshore Finance Authority, ALSI-566999

BetStop registerBetStop

National Gambling Helpline1800 858 858

Limit questions[email protected]

The Controls You Own

Limit and Control Tools in Your Account

By the end you will know which tool to switch on first and where it lives in your account.

A Cap on Paying In

Capping how much you can move into the account keeps spending planned rather than decided in the moment. Switch it on before your first deposit, when nothing has gone wrong yet.

A Ceiling on Losses

This ceiling tracks what leaves your balance across a session and stops play when it is reached. Turn it on when losses would otherwise stay invisible until the statement arrives.

Set a Clock First

A clock inside the account reminds you how long you have played and ends the session at the point you chose. Set it when an evening at the tables tends to stretch past your plan.

Distance Without a Goodbye

A cooling-off period steps you away from the account for a chosen stretch without closing it for good. Take one when you want distance now and a decision about the long term later.

Shut, Not Ajar

Self-exclusion shuts you out of the account completely, so the door stays closed rather than ajar. Choose it when play has stopped being a pastime you look forward to.

Four Short Steps

When You Have Decided on a Figure

Useful at the moment you decide the number, before any money has gone in.

Where to Start Logged In

Sign in with your email address and password, then look for the settings or responsible gambling area behind your profile name. Nothing is changed until you save.

From Nothing to a Number

The limits section lists each control with its current setting or none at all. Read it first so you know what is already active before you add anything.

Picking the Right Tool

Choose deposit, loss or session time according to what worries you most, then compare your figure with what you usually spend. Deposit limits suit planned spending, loss limits suit session control.

Saving and Checking

Save the setting, then return to the limits page and check the figure appears as you entered it. If it does not, ask live chat while you are still signed in.

Signs It Is Time to Pause

Playing for fun should feel light, not tight. Catching these signs early is kinder than waiting for a crisis, and a deposit limit or a short pause set now is the simplest first step.

Here are moments many players recognise in themselves or in someone close to them.

Chasing losses with another deposit the same night
Spending money set aside for bills or rent
Hiding how much time or money play takes
Borrowing to keep playing
Feeling restless or flat on days without play
Promising to stop, then returning quickly
Play crowding out family, work or sleep

Someone to Talk To

Free Help Across Australia

After reading this, you will know which free services exist and who to speak with first.

National Gambling Helpline

Trained counsellors answer around the clock, every day of the year, by phone and online, for players and for relatives. The conversation is free, confidential and yours to steer. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer meetings run across the country for people who gamble and for family members too, so you can sit with others who understand without explaining yourself. gaaustralia.org.au

National Debt Helpline

Financial counsellors help untangle gambling debt at no charge, by phone on weekdays during business hours, for players and for the people supporting them. ndh.org.au

How Long Should a Break Last?

Short Break, Quick Return. This is a break of hours or days that you start in your account settings when play feels too close. Access returns on its own once the chosen stretch ends, and nothing else about your account changes. Ask support if you want it switched on for you today.

A Closed Door, Not ajar. Here access to play is closed rather than paused, and it stays closed for the stretch you select. Starting it means asking support through live chat, email or phone. Once it is running it cannot be undone early, so choose the length with care.

BetStop Registration. The national register is run by the Australian Government through ACMA, and a registration lasts at least three months, up to a lifetime. You can sign up yourself in about five minutes, nominate a support person, and end it early only after three months with a statutory declaration. betstop.gov.au

Limits and pausing

What Happens Once You Choose

By the end you will know exactly how each account control behaves and where to turn for help.

Once I self-exclude, can I ask for it to be lifted before the period ends?+

No. A self-exclusion at Astromania Casino runs for the whole period you picked, and the account stays closed for that entire stretch. If closing the account for good suits you better than a fixed term, tell the support team and they will handle it instead.

Are the deposit and loss limits in the mobile version of my account?+

Yes. Opening the site on your phone shows the same account section you see on a desktop, with deposit limits, loss limits, session time limits and the rest in the same place. Nothing is hidden from the smaller screen, so a pause can be arranged while you are away from a computer.

Why does Astromania Casino ask for proof of age before I can play?+

Because the minimum age here is 18, and confirming that is part of opening any account. You send proof of identity, proof of address and payment method confirmation, and the check usually finishes within 13 hours. The rule exists so that nobody under 18 can stake money at this casino.

Can a deposit limit be raised again after I have saved a lower one?+

You change it in the same section of the account where you first set it. Raising a limit is not instant the way a fresh limit is, since the point of a cap is that it holds while a decision made in a low moment passes. Support can explain the timing that applies to your account before you commit.

What does a short pause do to my account, and when can I play again?+

A cooling-off period freezes play and deposits for the days you select, then the account reopens on its own once that window ends. Nothing else about your balance or your details changes. Self-exclusion is the longer, firmer option when a few days will not be enough.